Royal Tunbridge Wells grew as a spa town, and much of its housing dates from the years when visitors came to take the waters at the Pantiles. Grand Victorian villas and Georgian homes line many of its streets, and a good number have since been divided into flats.
Behind those front doors the drainage is often original. Long runs of clay pipe carry waste from several kitchens and bathrooms down large gardens to the sewer, sometimes through chambers nobody has lifted in years. When a house built for one family now serves four or five flats, those old pipes are working far harder than anyone planned. Vortex Plumbing & Drainage Ltd clears, jets, surveys and repairs drains across the town, from Southborough in the north to Rusthall in the west.
In a converted house, the toilet on the top floor may share a soil stack with every flat below it, so a blockage in one place can show up somewhere else entirely. A single slow toilet is usually a pan or trap problem that we clear on the spot. When toilets on more than one floor play up, we follow the stack down to the drain at its foot and clear it there. Our blocked toilet page has more on how we tackle it.
Jetting is often the right answer for a long drain in an older house. Water at high pressure travels the full length of the run, scouring grease, scale and silt from the pipe walls and flushing it away. Rods punch a hole through a blockage, whereas a jet cleans the whole bore, so the drain is less likely to block again soon. It works from the existing chambers, so there is no digging. Learn more on our high pressure jetting page.
Period houses often have long bath wastes, sometimes running across a floor before they reach the stack or an outside gully. Hair and soap settle along the way, and the bath slowly gets worse. We clear the trap and the full length of the waste, check the gully or stack it feeds and make sure the water drains away at a normal pace. See our blocked bath page.
Where several flats share one drain, a blockage rarely affects just one home. The ground floor flat usually notices first, as water and waste back up through the lowest outlet. We lift the chambers to find exactly where the blockage sits, clear it and check whether it was caused by something put down the drain or by a fault in the pipe. Our blocked drains page explains more.
Sewage rising through a toilet, shower or floor gully, or a chamber spilling into the garden, needs dealing with straight away, so call us at any time. Our phones are answered day and night, and we aim to reach you within the hour. Switching off the washing machine and dishwasher will help limit the mess while we travel. More on our emergency call outs page.
Old clay drains crack, joints slip and roots find their way in. In a town where many houses sit in conservation areas, the less digging the better. Where the pipe is sound enough, we reline it from inside, sealing cracks and joints without lifting paths or terraces. Where a section has collapsed, we excavate only what is needed and reinstate the ground with care. See our drain repairs page.
The shops, restaurants, cafés and bars around the Pantiles and the town centre put heavy demands on their drains, and kitchens in particular send a steady stream of fat and food waste into the pipes. We clear blockages, jet kitchen lines, survey shared drains in older buildings and arrange regular maintenance so a busy service is not brought to a halt. There is more about this on our commercial drainage page.

With long runs, shared pipes and generations of alterations, older houses in Tunbridge Wells can hide all sorts of faults. A camera survey brings them into the open. We record the inside of the drain and explain what we see, so you can decide on a repair with the facts in front of you. It is particularly worthwhile:
Read more on our CCTV drain survey page.
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The colonnaded walk beside the spring that made the town famous is now lined with shops, cafés and restaurants, many in old buildings with drains to match.
Outcrops such as Toad Rock at Rusthall and High Rocks show the sandstone found around the town. The ground under a house affects how well a soakaway works, so we take it into account when rainwater is slow to drain.
Much of the town lies in conservation areas. Work underground rarely changes how a property looks, but if plans affect walls, paths or trees, check with the council before any digging starts.
Answers for people living and working in Tunbridge Wells, from flat owners to restaurant managers.
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